đź’Ľ Full-Time | đź’» Remote (U.S.-based only)
🧾 About the Role
Lightboard is looking for a hands-on, people-savvy Creative Services Manager to lead design projects from kickoff to delivery. This role blends account management, art direction, and client communication into one smooth-operating hub. You’ll be the dedicated point of contact for your roster of clients—many of whom are fast-paced B2B marketing teams—and you’ll ensure the design work is crisp, consistent, and on-brand.
âś… Position Highlights
• Full-time remote position (U.S. only)
• Manage 15–30 clients and lead 3–5 designers
• Handle budgets from $5K–$50K over 1Q to 1Y+
• Own projects from intake to final delivery
• Be the voice of calm when things (inevitably) get weird
• Strong health, dental, and 401(k) benefits
• Unlimited PTO (plus your birthday off, always)
📋 What You’ll Own
• Onboard new clients and lead discovery calls
• Guide clients in allocating design budgets across projects
• Translate briefs into deliverables for freelance/staff designers
• Oversee timelines, deliverables, and quality control
• Maintain long-term client relationships through thoughtful service
• Manage a roster of multi-skilled creatives (illustration, layout, web, etc.)
• Solve problems with grace and a get-it-done mindset
• Stay five steps ahead of scope creep, pixel drift, and deadline drama
🎯 Must-Have Traits
• Proven design experience and excellent visual literacy
• Strong grasp of layout, branding, and digital design
• Client-facing experience with budgeting, timelines, and creative direction
• Ability to manage creative teams with diverse skillsets
• Remarkable verbal and written communication
• Resourceful, steady under pressure, and sharp with details
đź’Ž Bonus Points For
• Familiarity with modern marketing platforms
• Comfort juggling multiple client personalities and needs
• Deep empathy for stressed-out marketing teams
• A first instinct to pick up the phone when things go sideways
• An exhaustive stash of cat GIFs
• Expertise at starting bullet points with E
💡 Why It’s a Win for Creative Leaders
• Work with high-caliber brands (think Autodesk, GitHub, Microsoft)
• No awkward client sales calls—just design partnerships that stick
• Work in a culture that respects both the craft and the humans behind it
• Build trust, not just deliverables
• Join a small, tight-knit team that actually gets sh*t done
✍️ Call to Action
If you’re a designer turned leader who thrives in fast-paced creative environments and knows how to turn clients into believers, we’d love to hear from you. Review our portfolio and Dribbble profile for a taste of what we do—then bring your blend of vision, hustle, and heart to the table.