PTP | Professional Services
📍 Remote | 🕒 Full-Time, Contract, or Temp-to-Hire
🧾 About the Role
PTP is a fast-growing system integrator that helps organizations level up their Customer Experience (CX) game. We’re hiring a Voice User Interface Designer to craft intuitive, user-centered IVR and speech applications that make the customer journey smarter and smoother. If you thrive at the intersection of language, behavior, and technology—this role’s for you.
✅ Position Highlights
• Full-Time, Contract, or Temp-to-Hire options
• 100% Remote
• Competitive salary (DOE)
• Collaborative, flexible work culture
📋 What You’ll Own
• Gather requirements and design IVR applications for speech and DTMF input
• Build call flow diagrams and VUI design specs
• Collaborate with peers and clients to design user-friendly voice interfaces
• Conduct usability tests to refine and validate IVR interactions
• Optimize applications for performance
• Support grammar design and tuning alongside speech scientists
• Create supporting materials for marketing and sales showcasing PTP’s UX approach
🎯 Must-Have Traits
• 5+ years of experience in user interface or voice UX design
• Background in linguistics, cognitive psychology, or behavioral sciences
• Excellent verbal and written communication skills
• Strong collaborative mindset
• Computer science experience is a plus
💻 Remote Requirements
• Reliable internet and home office setup
• Availability for remote collaboration across teams
💡 Why It’s a Win for Remote Job Seekers
This role sits at the forefront of voice technology and user behavior. You’ll have the flexibility of remote work, the support of a solid team, and the opportunity to help shape the future of how humans interact with machines.
✍️ Call to Action
If you’re ready to bring your expertise in voice design to a growing team that values creative thinkers—apply now and let’s build smarter conversations together.